Account Compliance Coordinator

DO WORK THAT MATTERS At Abbott, diverse ideas, perspectives, and expertise allow us to create the life-changing solutions that help people live healthier lives. In 150 countries and with businesses spanning nutrition, diagnostics, medical devices, and branded generic pharmaceuticals, Abbott offers you enormous opportunities to explore your interests and help you achieve your career and personal goals. Abbott Rapid Diagnostics (formerly Alere) is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies. The position of Account Compliance Coordinator is within our Toxicology Business located in Kansas City, Missouri. The Account Compliance Coordinator will coordinate various compliance activities for eScreen National Account clients, as well as clinic-managed clients across eScreen’s occupational health network. Communicate with eScreen staff and National Account clients related to drug testing compliance, documentation, and process control. RESPONSIBILITIES Assist with all aspects of client random programs, including processing enrollments, payments, billing, and account setup. Work closely with clients and eScreen employees to ensure documentation accuracy and time efficiency for all clients enrolled in a compliance program. Maintain understanding of all DOT regulation and procedures. Maintain customer relationships by responding to inquiries while researching information and communicating eScreen benefits and services. Identify clients and collection network providers that require additional attention or problem resolution and communicate these issues to the department manager. Prepare data by compiling and analyzing internal and external information and complete projects in support of compliance auditors. Respond to internal and external requests, clarifying policies and procedures regarding compliance deadlines and information integrity. Support client follow-up programs by communicating testing requirements, scheduling appropriate services, and maintaining records for audit. Participate in client internal and external audits, providing supporting documentation and assistance with audit inquiries. Qualifications BASIC QUALIFICATIONS High School diploma or equivalent 2-3 years minimum of related experience or training PREFERRED QUALIFICATIONS Four-year degree from an accredited college or university is strongly preferred Proficiency with Microsoft Office (Word, Excel, Outlook). Prior drug testing knowledge is preferred. Federal DOT drug testing regulation knowledge is preferred. Ability to understand and explain general collection, laboratory, and medical review procedures is preferred. About Abbott At Abbott, we’re committed to helping people live their best possible life through the power of health. For more than 125 years, we’ve brought new products and technologies to the world — in nutrition, diagnostics, medical devices and branded generic pharmaceuticals — that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. We provide reasonable accommodation to qualified individuals with disabilities. To request an accommodation, please send an email to Alere Medical

Full Time


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