End Date Thursday 20 August 2020 Salary Range £33,093 – £36,770 Agile Working Options Flexible / Variable Hours Job Description Summary For further information on this role please contact Ashley Scott on firstname.lastname@example.org Schroders Personal Wealth is a new business serving wealth planning needs for Mass Affluent and Affluent clients. It is jointly owned by Lloyds Banking Group and Schroder Plc, bringing together the inherent strengths across both organisations to deliver on a bold medium term ambition to become a top 3 wealth planning firm in the UK. Schroders Personal Wealth formally started trading in June 2019 which we are very excited about. A new venture like this doesn’t happen very often and we are building an opportunity to really differentiate our service from what is out there already. So the roles we’re recruiting for need people who are enthusiastic by the difference they can make. Would you like to be part of making this possible? This role will Interpret complex processes and manage the efficient and effective production of high quality output and analysis, anticipating stakeholder needs. We are here to support the business be successful and will be responsible for supplying a wide and varied ranges of services across the company. Job Description Provide technical support and assistance to the business in a subject area, using own judgement as to when more complex queries require escalation Be an active team member Undertake the production and analysis of information for business areas to support their decision making process Ensure the collection of appropriate data and create, maintain and improve information models so that effective analysis takes place for the business area supported, adding commentary to enhance understanding as appropriate. Ensure the preparation of information for and collate process outputs from areas across the business Monitor and support a range of processes and systems to ensure that they are effectively maintained and coordinated, recommending improvements Establish and build relationships with internal and external service providers and/or customers to identify business requirements, improve operational efficiency, provide appropriate support and guidance Identify, recommend and implement agreed changes to support processes to reflect business needs and operational requirements, communicating these across assigned area of responsibility where appropriate Stakeholder influence Scope of influence beyond own team and external contacts Processes managed will be to deliver business wide impacts and will manage risks and issues; requires subject matter expert Proactive go-getter who wants to make things simple and effective – will challenge the status quo If like us you are passionate about building and delivering a brilliant support service, being part of a motivated team and company, and want to work in a collaborative and inclusive culture – this could be the role for you and we’d welcome your application! At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop. We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.